Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Ranka Marketing. We are committed to delivering your orders safely and efficiently across India. Please read our Shipping Policy carefully before placing an order.

Shipping Coverage

We currently ship products across India.

Orders can be delivered to most serviceable locations through our trusted logistics partners.

Shipping Charges

A flat shipping fee of ₹80 is applicable per order unless otherwise specified during checkout.

Any promotional free shipping offers, if introduced in the future, will be communicated on the website.

Order Processing Time

Orders are typically processed within 1–3 business days after successful payment confirmation.

Orders placed on Sundays, public holidays, or non-working days will be processed on the next business day.

Estimated Delivery Time

Once dispatched, orders are generally delivered within:

  • 3–7 business days for major cities

  • 5–10 business days for other locations

Delivery timelines may vary depending on the destination, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, WhatsApp, or any other available communication method.

Customers can use the tracking information provided to monitor the shipment status.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including:

  • Weather conditions

  • Transportation disruptions

  • Public holidays

  • Natural disasters

  • Courier partner delays

Ranka Marketing shall not be held responsible for delays caused by third-party logistics providers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order.

Ranka Marketing will not be responsible for delivery failures, delays, or additional charges resulting from incorrect or incomplete address information.

Failed Delivery Attempts

If delivery cannot be completed due to:

  • Incorrect address

  • Customer unavailability

  • Refusal to accept delivery

the order may be returned to us by the courier partner. In such cases, additional shipping charges may apply for re-dispatching the order.

Damaged Packages

If the outer package appears severely damaged at the time of delivery, customers are advised to:

  • Take clear photographs of the package.

  • Record an unboxing video.

  • Contact us immediately if any product damage is found.

Such evidence helps us investigate and resolve issues efficiently.

Order Cancellation

Orders may be cancelled before dispatch by contacting our support team.

Once an order has been shipped, cancellation requests may not be accepted.

Please refer to our Return & Refund Policy for details regarding returns and refunds.

Contact Us

For shipping-related queries, please contact:

Ranka Marketing

Email: supportrankamarketing@gmail.com

Phone: +91 81499 88457

Address:
61, Director Bungalow,
Muktai Nagar,
Jalgaon, Maharashtra,
India